Help Center

Back to home

Help Center

Sailsense for Fleet Managers

Sailsense for Fleet Managers

Learn about our fleet management tool, check-in, check-out, tasks creation and many more.

1. Getting started

How to create a shortcut of Sailsense Fleet Management Dashboard on your mobile phone

Discovery tour of your Fleet Management Platform

Configuring your account

2. Monitoring of your fleet

How can I investigate the details of an alert ?

What's the Dashboard?

How can I get an overview of the technical status of all my fleet?

How can I get a live view of my boats on a map?

Where can I see the historical data of my boats ?

See more

3. Rental processes (digital check-in & check-out)

How to add pictures and videos in the check-in or check-out form ?

How can I import my rentals from my booking system?

How can I give my clients access to the boat they rented in the Sailsense mobile app?

Where can I find a rental code?

How to configure a check-in or a check-out procedure?

Where can I see the results a check-in or a check-out procedure when submitted by customers?

How can my team perform a check-in or check-out on behalf of a customer?

How can your team reset a check-in our check-out form submitted by a customer?

How can I enable the damage reporting option in the Sailsense Mobile App ?

When and how long will my customers have access to a boat data in the Sailsense Mobile App?

How can I add the boat user manual displayed in the Sailsense Mobile App (or any other document)?

How can I add damages or edit damages reported on one of my boats?

See more

4. Tasks & Maintenance Management

Introduction about tasks

How to create a task?

How can I assign a task to a team member?

How can I see the list of tasks assigned to me?

How to execute a task assigned to me and consult its work instructions?

How can I sort tasks and view a work plan for a given boat or for my team?

Where can I view the issues reported by a charter customers?

How to create a task from a missing item in a check-in or check-out?

How can I respond to an issue created by a customer?

See more

5. Analytics

How can I get advanced reports on KPIs related to my fleet?

6. General questions

How can I customize my profile picture ?

How can I reset my password?

How to create accounts for my team members? What are the different rights levels?

How can I add a base?

How can I add a boat?

How can I customize the boat picture ?

How can I create checklists?

How can I set-up alerts for a boat?

How can I edit my notifications preferences?

How can I edit the terms of services displayed in the Sailsense Mobile app?

See more